Our Testimonials | Blossom Dental Care

Patient feedback for Blossom Dental Care & Implant Studio in York

Sharing patient experiences and opinions

At Blossom Dental Care & Implant Studio in York, nothing is more important than how our patients feel about the practice, our staff and treatments. We want our patients to feel good about visiting us and that they can completely trust in our skills, professional care and advice. That’s why we welcome all feedback and like to share it with other existing and potential patients. It’s a good way to gain insight into our practice and the treatments we offer.

You’ll find patient reviews, experiences, success stories and feedback below. Please get in touch if there’s anything you’d like to ask.

Our complaints policy

We work hard to provide a great dental service to our NHS and private patients and we hope you are always delighted with the care you receive from Blossom Dental Care & Implant Studio in York. We take complaints very seriously and try to ensure that all our patients are pleased with their experiences of our services. Any complaints are dealt with courteously and promptly so that the matter is resolved as quickly as possible.

We welcome constructive feedback, whether good or bad, and are always looking for ways to improve, so please let us know what you think of our service. You can do this by:

Speaking directly to our Practice Manager, Kerry Mullins
Filling in a feedback form at reception
Emailing us through our contact form
Writing to Kerry Mullins, Practice Manager, Blossom Dental Care & Implant Studio, 25 Blossom Street, York, North Yorkshire YO24 1AQ

We aim to respond to verbal complaints within 48 hours and written ones will be acknowledged within 3 working days. A written response is usually sent within 10 working days and we’ll notify you in the event of any delay.

If you are still not happy and would like to take things further, our private patients can contact The Dental Complaints organisation. Their website can be found at www.dentalcomplaints.org.uk where you will find an online form to fill in. Alternatively, they can be contacted by phone on 08456 120 540. Our NHS patients should contact the NHS commissioning board on 0300 311 22 33 or visit www.england.nhs.uk.

So happy with my recent dental treatment. My family and I have been longstanding patients of this practice. I recently had terrible toothache and when I called the practice they got me into to see my dentist on the same day. The dentist was so nice. They went through all the options available to me and in the end I decided that I wanted to keep the tooth; they did all the treatment there & then and that night although the tooth was sore I was out of pain and able to have a good night sleep. I have to go back in a couple of weeks for the second appointment but I am so happy they have managed to save the tooth. Thank you for all your hard work and making me feel so comfortable throughout my treatment.
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- Barbara Hewitson

I cannot recommend Blossom Dental Care enough for implant work if your thinking of having this done. From the very beginning you know you are in safe hands, James, Implant Consultant and Bev, Implant nurse, are really thorough in finding out what your trying to achieve and ensuring that a plan is developed around you. At every stage you know what to expect and how much it is going to cost. You are given comprehensive documentation that highlights everything you need to know both pre & post-surgery. The environment is relaxed and extremely organised this makes you feel at ease and staff cannot do enough to ensure the process is pain free and seamless. Overall my experience was painless and done to an extremely high standard nobody, even dentist professionals, now struggle to tell which tooth is the implant! I am delighted with the overall feeling and finish of my tooth and have booked in to have two more done! Thank you James and Bev for a top job.
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- Sarah Byrne

I have been attending this practice for over 5years now. After struggling for many years to find a good dentist I can state that I am really happy with the treatment I have received here. When I first attended I had some loose teeth and really bad gum disease-now I am much happier with my teeth and smile. The dentist really took the time to explain what I needed to do to keep the gum disease at bay and the treatment is really focused on prevention and keeping my remaining teeth. I would definitely recommend this practice.
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- Ben McAdam

I have been a patient at Blossom street my whole life, I highly recommend the place. My dentist Mafalda and her dental nurse Amy are brilliant they always make you feel welcome and treat you as a friend not just another patient can always have a laugh with them both before and after lovely girls. Definitely would recommend Blossom Dental care
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- Jonjo Gabell

Have always loved team Mafalda and Amy.They are fantastic with my kids and make coming to the dentist an enjoyable experience.
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- Lindsey Orr

When we moved to the area, we were so lucky to have found our dentist James at Blossom Dental Care. Beyond the excellent dental care he has provided us, his natural and friendly chairside manner makes us feel at ease on every visit. I now feel I have a perfect smile and can certainly say it was value for money. Thanks so much to everyone at the practice!
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- Natalie Ja Ck

I’ve always been desperate to straighten my teeth but was always put off in the past due to the look of metal braces. The Invisalign procedure at Blossom fit into my lifestyle perfectly, and no one even noticed I was having the treatment! I love my new smile, and have booked a consultation for my teenage daughter to try Invisalign too.
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- Ellie Boden

Been at Blossom street my whole life, and I can highly recommend the place.. especially my dentist Mafalda. I hate medical places (dentists, doctors etc) but I always find that she makes me feel not just like a patient but like a friend. Definitely recommend Blossom Dental care
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- Mel George

After ages of having a nagging bad tooth I decided to have it taken out, feel so much better now, great friendly dentist and staff thanks .. highly recommended dental practice.
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- Ian King

From walking in the front door to reception then in to the surgery all the staff are very friendly. James let’s you know exactly what he is going to do and puts you at ease. A very professional team whould highly recommend blossom dental care.
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- Helen Viney

When I first attended Blossom Dental Care my original teeth were so bad. I had neglected my teeth for many years and now the upper teeth were loose and it was uncomfortable to chew. I felt nervous about making an appointment because they were so bad, my partner had to come with me. The initial meeting was fantastic. Mr Harrison really took the time to put me at ease and explain how they could help me. I decided to go for a full mouth of implants. It was expensive but I really wanted the peace of mind of fixed teeth. The result has been life changing. My self confidence is back and I can now enjoy my food again!
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- Peter Kendrick

Being a nervous patient due to a previous bad dental experience, I couldn’t recommend Blossom Dental Care highly enough. Up to now I have been treated by James and Bev, I can’t thank them enough at how at ease they have made me feel in their care. Thanks to them my fear of the dentist is declining. Thank you
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- Jack Coates

I’ve recently seen Mafalda to get invisalign braces-amazing service and the first fitting was quick and easy. Received a check up call the Monday after to see how i was getting on with them too! Couldn’t recommend Mafalda more!
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- Kim Chambers

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Testimonials

Patient feedback for Blossom Dental Care & Implant Studio in York

Sharing patient experiences and opinions

Our complaints policy